For customer help desk support please call:

1-800-971-4633

or email your request to:

helpdesk

General support hours are from 8am to 5pm PDT After hours calls will be responded to the next business day unless otherwise stated. All calls prompt the creation of a support ticket and will be forwarded to the next available agent.

Please advise the attendant now if your system is down.

Managed Services Program (MSP) client's service hours and support protocols are designated in your service level agreement. You may open a support ticket at your convenience using the K icon in the lower right hand corner of your task bar. Please see service agreement for handling after hours emergency calls.